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Grey bar covering bottom of screen on iPad

If you are using iOS 10 or later on your iPad - you may have a grey bar covering part of the screen at the bottom preventing your to access some menu buttons.

To resolve this issue - you can do one of the two options below

  1. Disable bluetooth support in Scorecerer options if you are not using a bluetooth page turn pedal
  2. Open Settings->General->Keyboard on your iPad and switch off "Shortcuts option.

 

GRAY BAR IN iOS10+
If you have iOS 10 or later installed on your iPad and see a gray bar covering the menu buttons please do one of the two things:
  1. If you are not using Bluetooth pedal to turn your pages - switch off bluetooth support in Scorecerer preferences
  2. You can also go to "Settings->General->Keyboard" on your iPad and turn off "Shortcuts" option

IMPORTANT NOTE
If you are having trouble syncing with your iPad, please make sure that
  1. You have iTunes installed OR you have installed the Bonjour service. (Windows users)
    We have heard that completely uninstalling iTunes and then reinstalling it fixes the problem for most users.
  2. Your iPad and your desktop computer are connected to the SAME network!
  3. You have not disabled Bonjour (Windows users)
  4. Your firewall is not blocking Scorecerer (Windows users)
  5. Your iPad has a strong wifi signal from your wifi router, i.e, you are not too far away from your wifi router
help2 Scorecerer Documentation (Desktop/iPad)

 


 

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